Returns and Exchanges
EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED, DEPENDING ON PRODUCT AVAILABILITY. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT STYLE, PLEASE RETURN YOUR ITEM FOR A REFUND AND PLACE A NEW ORDER FOR THE PREFERRED STYLE.
RETURNS ARE PROCESSED WITHIN 3-5 BUSINESS DAYS OF ARRIVING. THIS PERIOD MAY BE LONGER DURING PEAK PERIODS. A FULL REFUND WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. FOR REFUNDS ISSUED BY CHECK, PLEASE ALLOW 10 BUSINESS DAYS FOLLOWING PROCESSING FOR THE REFUND TO ARRIVE.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
IF CARIN A HAZMAT DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU.
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT INFO@CARINAHAZMAT.COM.
PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING PRODUCT AVAILABILITY AND PAYMENT VERIFICATION. ONCE AN ORDER HAS BEEN PLACED, IT CANNOT BE MODIFIED OR CANCELLED. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.
CARIN A HAZMAT DOES NOT SHIP ON WEEKENDS OR MAJOR HOLIDAYS. ALL ORDERS SHIP FROM THE UNITED STATES.
YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN PLACED. IF YOU DO NOT SEE THE ORDER CONFIRMATION WITHIN A FEW MINUTES OF ORDERING, PLEASE CHECK YOUR SPAM EMAIL FOLDER.
DUE TO HIGH DEMAND with Certain items, ITEMS MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER HAS BEEN PLACED. IN THIS CASE, A REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR BY CHECK MAILED TO THE ADDRESS LISTED FOR THE ORDER FOR THE AMOUNT INITIALLY PAID. FOR REFUNDS ISSUED TO THE ORIGINAL PAYMENT METHOD, PLEASE ALLOW 5-10 BUSINESS DAYS FOR THE REFUND TO APPEAR ON YOUR BANK STATEMENT. FOR REFUNDS ISSUED BY CHECK, PLEASE ALLOW 10 BUSINESS DAYS FOR THE REFUND TO ARRIVE.
ALL ORDERS ARE REVIEWED BY OUR SECURITY TEAM AND CAN BE CANCELLED BY CARIN A HAZMAT AT ANY TIME.
ONCE YOUR ORDER HAS BEEN PROCESSED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ENCLOSED.
ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES, MAJOR HOLIDAYS, AND MARKDOWN PERIODS.
Carin A HAzmat IS UNABLE TO SHIP TO P.O. BOX, APO, OR FPO ADDRESSES. ALL ORDERS WITH A P.O. BOX, APO, OR FPO ADDRESS WILL BE CANCELLED.
PRE-ORDER POLICY:
ITEMS THAT ARE MARKED AS PRE-ORDER AT CHECK-OUT ARE EXPECTED TO SHIP UPON ARRIVAL TO us. ALL CUSTOMERS ARE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS TO THE PAYMENT METHOD PROVIDED. ONCE YOUR ORDER HAS BEEN PLACED, WE ARE UNABLE TO CANCEL OR MODIFY. SHOULD YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR TEAM At support@carinahazmat.com.
FOR ORDERS WITHIN THE UNITED STATES, Carin A Hazmat OFFERS STANDARD USPS SHIPPING AT THE CURRENT RATES, EXPRESS AND RUSH SHIPPING with fees IS AVAILABLE. PLEASE CONTACT INFO@CARINAHAZMAT.COM.
ALL INTERNATIONAL ORDERS WILL BE SHIPPED VIA USPS INTERNATIONAL MAIL.
*SHIPPING TIMES ARE NOT GUARANTEED AND DO NOT ACCOUNT FOR THE 2-3 DAY ORDER PROCESSING WINDOW.
CARIN A HAZMAT OFFERS WORLDWIDE SHIPPING.
DELIVERY DUTIES AND FEES ARE DEPENDENT ON SHIPPING LOCATION. REACH OUT TO support@carinahazmat.com
PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS AND OR PROCEED TO OUR CHECKOUT PAGE FOR CALCULATION.
LOST PACKAGES
PLEASE NOTE THAT ONCE PROOF OF DELIVERY IS ATTACHED TO A TRACKING NUMBER, Carin A Hazmat IS NOT RESPONSIBLE FOR LOST, DAMAGED, OR STOLEN ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.
IF YOU HAVE ANY ADDITIONAL QUESTIONS OR REQUIRE FURTHER ASSISTANCE, PLEASE CONTACT support@carinahazmat.
DURING SALE PERIODS, ALL SALES ARE FINAL. Carin A Hazmat RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT NOTICE.
IF Carin A HAzmat MARKS DOWN THE PRICE OF AN ITEM YOU HAVE ALREADY PURCHASED, WE WILL ADJUST THE SALE PRICE AT YOUR REQUEST WITHIN 7 DAYS OF YOUR DELIVERY DATE.
Carin A Hazmat DOES NOT PARTICIPATE IN PRICE MATCHING WITH OTHER RETAILERS.